Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment. Whichever shipment choice you make, on demand we will provide you with a link to track your package online.

 

For metropolitan France, the shipping costs are :


    shipping costs up to 155€ = 22 € TTC
    free shipping for orders over 155€ including VAT

The delivery time in metropolitan France varies according to the region of destination.

 

For Europe, the shipping costs are :

    shipping costs up to 135€ = 41.58€ HT
    shipping over 135€ = 33.33 HT

 

For the rest of the world, the shipping costs are :

Asia :

83.32€ HT

United States :

87.50€ HT

We do not guarantee delivery times outside France, as these can vary enormously from one country to another and depending on the rules in force, please check with the relevant authorities that you can import wine into the foreign country in which you live to ensure that you can collect your order. We cannot be held responsible for any concerns about the rights of entry of our products into a foreign country. You will understand that you will still be liable for the amount due on completion of the order, as the wine was sent by us.

 

Packaging

We advise you to group your purchases in a single order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Packages are oversized and protected

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.


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Contactez nous par voie postale au 36 route du vin 68420 Herrlisheim Vignoble ou au 03.89.49.31.93